Privacy Policy

Information We Collect

Meridian Home Service Pros LLC (“Meridian Home Service Pros”) provides pest control, pool service, lawn and tree care, and holiday lighting in Houston and Corpus Christi, Texas. We may collect information you provide, including your name, email address, mobile phone number, service address, requested service, appointment details, and other information submitted through our website, forms, scheduling tools, and communications. When you submit a form on our website, we also record whether you checked the box consenting to receive text messages, along with the date and time of that submission.

How We Use Information

We use this information to respond to inquiries, provide quotes, schedule and perform services, provide customer support, operate our business, and improve our website and services. We may share information with vendors and service providers that perform services on our behalf, such as customer-service systems, scheduling tools, payment processors, analytics providers, and technology vendors, only as reasonably necessary to support our business. We may also disclose information when required by law or to protect our rights, customers, or business. The mobile-data restrictions described under “SMS Data Sharing” below continue to apply in all cases.

SMS Opt-In and Mobile Messaging

Text messages are sent only to people who have affirmatively opted in by checking the SMS consent box on one of our forms. Consent is optional and is never a condition of purchasing any goods or services. If you opt in to text messaging, Meridian Home Service Pros LLC may send service-related messages such as quote follow-up, appointment confirmations, scheduling updates, service reminders, technician and service updates, and customer-care messages. We do not send marketing or promotional text messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and text HELP for help.

Cookies and Tracking

Our website may use cookies, analytics, and similar technologies to understand how the website is used, measure performance, and maintain functionality. You can control cookies through your browser settings, though some parts of the website may not function as intended if cookies are disabled.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. We retain information for as long as reasonably necessary for business, service, and legal purposes. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

User Rights and Choices

You may opt out of SMS messages at any time by replying STOP to any message from us. You may opt out of marketing emails using the unsubscribe link in the email. You may contact us to ask questions, request access to, or request updates or deletion of information you have provided, subject to applicable law. We will not discriminate against you for exercising any of these choices.

SMS Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data, mobile phone numbers, and messaging consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

We may use service providers that support our operations, such as our scheduling and messaging platforms, solely to deliver the service-related messages you have requested. SMS opt-in data and consent records are excluded from all marketing data sharing.

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